Coastal Carbon warrants to the original product owner or shop as registered with Coastal Carbon that the carbon repairs are free from defects for a period of 5 years from the date of service. This warranty is non-transferable to another owner or shop. IF Coastal Carbon determines a repair to be defective, Coastal Carbon will rework the repair free of charge, restore the finish as indicated when the frame was originally serviced and cover the cost of return shipping to the frame owner or shop. It's the responsibility of the frame owner or shop to ship us the item, for a warranty inspection, properly packaged and insured. If the repair is found to have failed due to a design flaw or defect of the original frame the customer will be responsible to cover the repair and paint cost. In the rare case that the repair is found to have failed due to a design flaw and Coastal Carbon determines that reworking the repair will not be sufficient enough to overcome the design flaw, Coastal Carbon will refuse to rework the repair. All bike build up and tear down labor as well as shipping cost to send the frame for a warranty inspection will be the sole responsibility of the owner or shop. All frames must be disassembled completely before being sent to Coastal Carbon for warranty inspections. This warranty does not cover normal wear and tear, cosmetic repairs, defects or failures resulting in abuse, neglect, accidents, improper maintenance or unauthorized modifications. NOTE: The Coastal Carbon Warranty Policy may change at any time, without notice.
Under no circumstances shall Coastal Carbon be liable for any damages or injuries incurred by the use of or misuse of the repair service. This includes, but is not limited to: lost profits, lost savings and incidental or consequential damages, injuries arising from the use of, or inability to use the serviced product. The limited warranty provided by Coastal Carbon and set forth in this agreement may not be extended or modified by any Employee or Agent of Coastal Carbon. Coastal Carbon does not assume any liability or make any warranty except as stated in this limited warranty. This warranty gives you specific legal rights, and you may also have other rights depending on your state. Some states do not allow limitations on the duration of implied warranties, or the limitation or exclusion of incidental or consequential damages; therefore, the limitations and exclusions set forth in this warranty may not apply to you.